Shipping & Returns
processing and shipping time
The processing time for your order is 1- 3 days
The shipping time depends on the destination.
To the Netherlands - mostly in 24 hours
To Europe - between 2 - 7 days
Outside Europe - between 2 up - 20 days
For more details on shipping to a specific country please contact us.
Your order will always be packed with love in 100% biodegradable packaging.
How your order is packed depends on the size, weight and type of order but it is packed to arrive in the best condition possible. If you are unhappy about the condition of the received product, please contact us.
Return & Exchange Policy
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.