Shipping & Returns

SHIPPING POLICY

processing and shipping time

 

The processing time for your order is 1- 3 days

The shipping time depends on the destination. 

To the Netherlands - mostly in 24 hours

To Europe - between 2 - 7 days

Outside Europe - between 2 up - 20 days

For more details on shipping to a specific country please contact us. 

packaging

Your order will always be packed with love in 100% biodegradable packaging.

How your order is packed depends on the size, weight and type of order but it is packed to arrive in the best condition possible. If you are unhappy about the condition of the received product, please contact us. 

Return & Exchange Policy

I gladly accept returns, exchanges, and cancellations

 

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

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